Contract skilled level position in the Information Technology sector at Mustek in Midrand in South Africa (Gauteng).

Posted byMustekLimitedon 26/07/2011 Ref #708CJ Ref#1280853 TagsMidrand,Gauteng, IT
Mustek is offering a temporary vacancy (4 months) for a switchboard operator in our customer service department.

The ideal candidate will have the following competencies:
Ability
• answer internal queries directed to the switchboard
• be firm, yet tactful when dealing with clients
• greet personal and telephone callers and determine the nature of their call
• take accurate information from clients for messages
• use MS Outlook and Excel (intermediate to advanced)
• deal quickly and professionally with customer queries and complaints
• interact with people at all levels
• provide information to assist clients or refer them to appropriate contacts

Experience
• operating switchboards to connect, hold, transfer and disconnect calls
• re-directing calls to another number or placing them in a waiting queue
• screening telephone calls and taking messages

Mustek assembles, markets and distributes ICT products and services. They meet their objectives through strong relationships in the national and international market, and by continually nurturing the entrepreneurial spirit of their people and business associates. The Group invests heavily in its core resource, competent people, by pursuing a comprehensive program of training and people development.

Apply online before 25/08/2011.

Please Note: This job requires you to apply via the Mustek Limited website: